Brevo

Summary

Brevo is a comprehensive marketing and CRM platform that enables businesses to manage customer communication through various channels such as email, SMS, WhatsApp, and live chat. It offers tools for email marketing, transactional emails, automation, and customer data management, allowing businesses to create personalized campaigns, automate workflows, and track performance. With its free plan and affordable paid tiers, Brevo is a strong solution for small to midsize businesses.

Key features

• 📧 Email Marketing: Create and automate personalized email campaigns with a drag-and-drop editor.
• 💬 Multi-channel Campaigns: Manage SMS, WhatsApp, and chat campaigns to reach customers on different platforms.
• 🤖 Marketing Automation: Build automation workflows to nurture leads and optimize customer journeys.
• 📊 Advanced Reporting: Access analytics for email performance, sales pipelines, and customer insights.
• 📞 Sales CRM & Phone Integration: Integrated CRM with phone call tracking, call recordings, and customer data management.

Who it’s for

Brevo is ideal for small to medium-sized businesses looking to streamline their marketing efforts and customer communication. It suits e-commerce businesses needing robust email and SMS automation tools and companies looking for cost-effective CRM integration. Larger enterprises may find some limitations in multi-user access unless opting for higher-tier plans.

Pricing

• Free: 300 emails/day, unlimited contacts, basic email and SMS features.
• Starter: Starting at $9/month with no daily send limit and up to 5,000 emails.
• Business: Starting at $18/month with advanced features like marketing automation, landing pages, and phone support.
• Enterprise: Custom pricing with features like sub-account management and premium support for large businesses.

* Pricing details may be out of date.